Mix and Match

Shipping policy

we are committed to delivering your orders in a timely and reliable manner across Pakistan.

Order Processing Time

  • All orders are processed within 1–3 business days.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • In case of high order volume, processing may take slightly longer. Customers will be notified in such cases.

Shipping Time

  • Standard delivery time across Pakistan is 3–7 business days after order confirmation.
  • Remote areas may require 5–10 business days depending on courier service availability.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer free shipping on selected products or promotional campaigns.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email.
  • You can track your order through the courier’s website.

Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) all over Pakistan.
  • Please ensure you are available to receive your order at the time of delivery.

Delivery Issues

  • If your order is delayed beyond the expected delivery time, please contact our support team.
  • In case of failed delivery attempts due to unavailability or incorrect address, re-delivery charges may apply.

Address Accuracy

  • Customers are responsible for providing accurate shipping details.
  • We are not liable for delays or losses due to incorrect or incomplete addresses.

Damaged or Missing Items

  • If you receive a damaged or incorrect product, contact us within 24–48 hours of delivery with proof (images/video).
  • We will review and arrange a replacement if applicable.

Contact Us

For any shipping-related queries, feel free to contact us:

  • Email: [Your Email]
  • Phone/WhatsApp: [Your Number]